Privacy Policy
Table of Contents
This Privacy Policy describes how Root & Press, LLC (“Root & Press”, “we”, “us”, or “our”) collects, uses, and shares information when you visit https://rootandpress.com (the “Site”) or interact with our services.
If you have questions, email hello@rootandpress.com.
Postal address:
Root & Press, LLC
156 Shrewsbury Street
Worcester, MA 01604, USA
Who we are
Website: https://rootandpress.com
Business: Root & Press, LLC
Contact: hello@rootandpress.com
Address: 156 Shrewsbury Street, Worcester, MA 01604, USA
What personal data we collect and why we collect it
We collect information to operate the Site, provide our services (for example, food orders and book links), respond to inquiries, and improve the visitor experience.
Categories we may collect:
Contact information you provide (name, email, phone) when you contact us or fill a form.
Order information if you place orders through our partners (see “Third-party providers”). Payment information is processed by those partners; we do not receive full card details.
Technical data (IP address, device/browser type, pages viewed, referring site) for security, basic site operations, and analytics (where permitted by law or consent).
Preference/interaction data (menu clicks, favorites, social interactions) to improve our offerings.
Cookies and similar technologies to remember settings, measure traffic, and—if you consent—support analytics and marketing.
Legal bases (where applicable, e.g., GDPR/UK GDPR): performance of contract, legitimate interests (e.g., site security, customer communications), consent (e.g., analytics or marketing cookies), and legal obligations (e.g., recordkeeping).
We do not intentionally collect special category data (e.g., health) through the Site.
Comments
If comments are enabled, we collect the data shown in the comment form, your IP address, and browser user agent string to help spam detection. An anonymized string (hash) created from your email may be provided to the Gravatar service to see if you are using it. Gravatar’s privacy policy applies.
Media
If you upload images, avoid uploading images with embedded location data (EXIF GPS). Visitors to the Site can download and extract location data from images.
Contact forms
If you send us a message through a form or email, we collect the information you provide so we can reply and keep basic records of the conversation.
Retention: typically up to 12 months for routine inquiries (longer if needed for support, legal, or security reasons). We do not use contact submissions for unsolicited marketing unless you explicitly opt in.
Cookies
We use cookies and similar technologies to:
keep the Site secure and functioning;
remember preferences;
measure traffic and performance;
support social/embedded content and, where you consent, analytics and marketing.
You can manage or withdraw consent via our cookie banner (if shown) and/or your browser settings. Blocking some cookies may affect Site functionality.
Analytics
We may use privacy-friendly analytics and/or Google Analytics with Consent Mode (where required). Analytics help us understand how the Site is used and improve it.
Where consent is required, analytics run only after you opt in via the cookie banner. You can withdraw consent at any time using the banner’s Manage Cookies link (if available).
Embedded content from other websites
Pages on this Site may include embedded content (e.g., videos, social media feeds, maps). Embedded content from other websites behaves as if you visited those websites directly and may collect data about you, use cookies, and track your interaction, including if you are logged in to that service.
Third-party providers (ordering, books, payments & marketing)
To offer our services, we work with trusted providers. When you click through or use their services, your information is handled under their privacy policies:
Toast – online ordering & gift cards
Gift Cards: https://www.toasttab.com/root-and-press/giftcards
Toast processes payment details directly; we receive order information but not full card data.
Bookshop.org – “Order Books” affiliate storefront
Libro.fm – audiobooks affiliate
Social platforms – Instagram, Facebook, TikTok embeds and share buttons may set cookies and collect data per their policies.
Google Maps – map/embedded location displays may set cookies and collect usage data.
Email marketing/newsletters (if used) – if you subscribe, your email is processed by our email provider only to send communications you requested; you can unsubscribe at any time.
Each provider is an independent controller or processor for the data they collect directly. Please review their privacy policies for details on data handling, retention, and your rights.
Who we share your data with
We share data only as needed to operate the Site and services:
Hosting and security providers
Analytics (if enabled by consent)
Order/fulfillment partners (e.g., Toast)
Book/affiliate partners (e.g., Bookshop.org, Libro.fm)
Email service providers (if you subscribe)
Professional advisors and authorities where legally required
We do not sell your personal information.
How long we retain your data
Contact inquiries: up to 12 months
Analytics data: per our analytics provider’s retention settings (e.g., up to 14 months)
Order records: retained by our providers and by us as required for customer service, tax, and legal obligations
Email subscribers: until you unsubscribe or your address bounces
We may retain records longer where necessary for legal, security, or audit reasons.
What rights you have over your data
Depending on your location, you may have rights such as:
access to your personal data;
correction or deletion;
portability;
restriction or objection to certain processing;
withdrawal of consent (where processing is based on consent);
complaint to your local supervisory authority.
To exercise your rights, contact hello@rootandpress.com. We may need to verify your identity before responding.
Where your data is sent
Our Site is hosted in the United States. If you access the Site from outside the U.S., your data may be transferred internationally. Where legally required, we implement appropriate safeguards (e.g., contractual clauses with providers) to protect personal data during such transfers.
How we protect your data
We implement reasonable technical and organizational measures, including:
HTTPS encryption in transit;
security updates and reputable hosting;
limited administrative access;
vendor due diligence with our third-party providers.
What data breach procedures we have in place
We monitor for potential security issues. If we learn of a data breach that affects your personal information, we will notify affected users and relevant authorities in accordance with applicable laws.
What third parties we receive data from
We may receive order and fulfillment information from providers (e.g., Toast) to process your order and provide customer support. We may also receive aggregated analytics and performance data from our analytics and hosting providers.
Automated decision-making and profiling
We do not use automated decision-making or profiling that produces legal or similarly significant effects through this Site.
Industry regulatory disclosure requirements
If additional disclosures are required by law or industry rules, we will update this policy accordingly.
Children’s privacy
Our Site and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us and we will take appropriate steps to remove it.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, operational, or regulatory reasons. When we update, we revise the “Last updated” date at the top of this page.
Contact information
For privacy questions or requests, please contact:
Root & Press, LLC
Email: hello@rootandpress.com
Address: 156 Shrewsbury Street, Worcester, MA 01604, USA